Legal
Balai Labs ("Balai Labs", "we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at balailabs.com (the "Website") and subscribe to our newsletter or contact us.
This Privacy Policy applies to personal information collected through our Website, including newsletter subscriptions and email enquiries. It does not cover the Balai Data & AI Playbook assessment platform, which is governed by separate terms made available to registered users of that platform.
Balai Labs is a not-for-profit social enterprise providing data and AI governance tools and policy advocacy across the Indo-Pacific. We operate with a presence in the Philippines and Australia, and we handle personal information in accordance with the applicable laws of both jurisdictions, as described in Section 9.
We collect only the information you choose to provide to us. This may include:
We do not require you to create an account to use the Website, and we do not collect sensitive personal information through the Website.
We use the personal information we collect for the following purposes:
We will only use your information for the purpose for which it was collected, unless we reasonably consider that we need to use it for another related and compatible purpose, or where we are otherwise permitted or required by law.
Our newsletter is managed through Substack. When you subscribe, your email address is processed and stored by Substack on our behalf in accordance with Substack's own privacy practices. We encourage you to review Substack's Privacy Policy to understand how they handle your information.
You can unsubscribe from our newsletter at any time using the unsubscribe link included in every email, or by emailing us at info@balailabs.com.
We use Google Analytics 4, a web analytics service provided by Google, to understand how visitors use our Website. Google Analytics uses cookies and similar technologies to collect information such as your approximate location, device and browser type, pages visited, and time spent on the Website. This information is aggregated and helps us improve our content and services.
The data collected is transmitted to and stored by Google, which may process it on servers outside your country of residence. You can learn more about how Google uses this data at Google's Privacy Policy, and you can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
You can also control or disable cookies through your browser settings at any time.
We do not sell, rent, or trade your personal information. We may disclose your information only:
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. We retain your information only for as long as necessary to fulfil the purposes described in this Policy, or as required by law. If you unsubscribe, we will remove your email from our active mailing list.
Depending on your location, you have rights in relation to your personal information.
Philippines (Republic Act No. 10173, the Data Privacy Act of 2012): You have the right to be informed, to access, to object, to rectify, to erase or block, to data portability, and to lodge a complaint with the National Privacy Commission.
Australia (Privacy Act 1988 and the Australian Privacy Principles): You have the right to access and correct your personal information, and to make a complaint to the Office of the Australian Information Commissioner (OAIC).
To exercise any of these rights, please contact us at info@balailabs.com. We will respond within the timeframes required by applicable law.
Because we operate across the Indo-Pacific and use service providers that may store data outside your country of residence, your information may be transferred to and processed in jurisdictions other than your own. Where this occurs, we take reasonable steps to ensure your information continues to be protected in accordance with this Policy and applicable law.
Our Website is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at info@balailabs.com.